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About the course:
This course provides an intensive introduction to the communication process, the concepts and principles of internal and external business communications, an effective writing process to compose and structure an effective business email and letter. Participants will learn how to integrate a specific writing process to compose a business letter and enhance their business writing and interpersonal skills and apply those to a variety of contexts in Armenia and global settings. Overall, it is expected that each participant who completes this course has gained a thorough knowledge of writing principles to communicate effectively in a business environment.
Learning objectives:
At the end of the course, participants should be able to:
- Understand the concept of communication cycle
- Understand a writing framework
- Integrate a specific writing process to compose a strong email and business letter
Who should attend this course?
Individuals who wish to improve their business writing skills. The course is designed for those of good English command.
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